Summary
Kadince experienced a period of intermittent availability and slow performance affecting parts of the Community → Events module.
Impact
During the incident window, some users experienced slow page loads and occasional errors when accessing event-related pages.
Root Cause
A recent update introduced an inefficient database query related to event registration permissions. Under certain conditions, this query placed excessive load on the database, leading to degraded performance.
Resolution
We reverted the affected change and updated the query logic to prevent the issue from recurring. System performance returned to normal shortly after the fix was deployed.
Prevention
We are implementing additional safeguards around query performance and release validation to better detect and prevent similar issues in the future.
